How to Add a New FAQ

A set of training tutorials, examples and how-to's for managing your WordPress website.

How to Add a New FAQ (From Scratch)

• Log In to the Website Backend:
  • Use your credentials to access the backend of your website. If you need assistance, here’s a link to a guide on logging in.
• Navigate to the FAQ Section:
  • In the left-hand side menu, click on FAQs, then select Add New.

• Add FAQ Content:
  • Start by entering a Title for your FAQ.
  • Add content by clicking the + button to insert blocks. You can add:
    • Headings
    • Paragraphs
    • Images
    • Videos
    • And more…

• To rearrange blocks, click on a block and use the up and down arrows.

• Choose or Add a Topic:
  • Select a relevant topic from the existing categories, or add a new one if needed.

• Publish the FAQ:
  • When you’re done, click Publish to make the FAQ live.

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How to Add a New FAQ (Clone)

• Open an Existing FAQ:
  • Find the FAQ you want to use as a template and click Edit.

• Copy Content Blocks:
  • Click on the three vertical dots (options menu) at the top of the FAQ editor.
  • Select Copy All Blocks.

• Create a New FAQ and Paste Content:
  • Follow steps 2–4 above to start a new FAQ.
  • Paste the copied content using your keyboard shortcut (e.g., Ctrl+V) or by right-clicking with your mouse and selecting Paste.
• Edit and Update Content:
  • Modify the text, replace any images, and make any other necessary adjustments.
  • Choose the correct topic or add a new one if needed.
• Publish the Updated FAQ:
  • Click Publish to make your new FAQ live.

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